Privacy Policy

This Privacy Policy governs the manner in which Vevian collects, uses, maintains and discloses information collected from users (each, a "User") of the www.vevian.com website. This privacy policy applies to the Site and all products and services offered by Vevian.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Vevian collects and uses Users personal information for the following purposes:

  • To improve customer service

  • To personalise user experience

  • To improve our Site

  • To process transactions

  • To administer a content, promotion, survey or other Site feature

  • To send periodic emails with updates pertaining to their order and/or inquiries

Sharing your personal information

We share your Personal Information with third parties to help us process orders. For example, we use Stripe and Paypal to power our online store. You can read more about how Stripe and Paypal use your Personal Information here: https://stripe.com/gb/privacy, and here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Marketing permissions

We may send you from time to time special offers and promotions by email. If you do not wish to receive any further email messages from us, please contact us at info@vevian.com or simply unsubscribe using the link in the email.

We do not share your details with 3rd parties for marketing purposes.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to this privacy policy

Vevian has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Vevian, 59 Elgin Avenue, London W9 2DB, United Kingdom or email info@vevian.com.